strategy & planning

• Social Business, Marketing & Branding
• Emerging Media & Technology
• Company, Product & Campaign Launches
• Digital Asset Monetization


guidance & execution

• Social Customer Acquisition & Retention
• Community Building & Management
• Conversation & Content Marketing
• Brand Reputation Analysis & Monitoring
• Social Crisis Messaging & Management
• Social Advertising Strategy & Management
• Tracking & Performance Measurement

 

operational support

• Social Team Organization, Process & Structure
• Agency/Vendor Vetting & Management
• Staff Training & Process Documentation