Posts tagged #Made to Order

Why Do So Many Brands Sound Like A High School Cheerleader On Social Media? By MTO Agency CEO and Founder, Gretchen Fox

Seriously though, why does every company sound the same? If your company’s social channels don’t sound like a teenage cheerleader is writing them, I am willing to bet that it sounds like a sarcastic Gawker writer instead. Those are pretty much the only two personas brands have adopted for their online presence and it’s created an awful wash of indistinguishable, repetitive noise. It’s no wonder your “fans” are tuning out.

So, why does everyone sound the same?  I’ll tell you exactly: because you jumped right into “doing social media” without the proper process. I can even tell you how this unfolded: somebody (hopefully, someone within your organization) told you or another leader within your organization that the company HAS to be on social (hopefully, this happened in 2006 and not 2015) and after a lot of convincing they were finally given the approval to “just go”. And they did. They set up your company profiles and started posting content and answering questions.

Since then, (hopefully) your company’s social efforts have grown, you might even have a full social media team covering everything from customer service to community management to content marketing to social ad buying and even full-time social data scientists. And you guys might be really great at all of the above. But — if every single blog post, Facebook status update, tweet and snap does not sound unique to your brand — you missed a step. Don’t sweat it, it’s easy to resolve.

Read more here: http://onforb.es/1EWJXW5

By Gretchen Fox, Co-founder at [made to order]

It's Time to Standardize Social: Introducing The Social System, By MTO Agency CEO and Founder, Gretchen Fox

In my last blog post, No, it’s not you–Social Media Advice Really Is All Fluff, I called for social professionals to take action and set some standards to improve our industry.

Today, I’d like to share the simple, straightforward, easy-to-follow, systematic and scalable approach my business partner, Kyra Reed, and I have identified (and visualized) for how to develop a social strategy and program. We are calling it The Social System.

Read the full article here:

By Gretchen Fox, Co-founder at [made to order]

Posted on August 13, 2015 and filed under Social Marketing, Gretchen Fox.

No, It's Not Just You--Social Media Industry Advice Really Is All Fluff By By MTO Agency CEO and Founder, Gretchen Fox

Social Professionals, we need to talk.

The social media industry on the whole is so littered with top-ten-ways-to-do-this and five-ways-to-do-that tactical listicles that it’s misleading people about the true value and complexity of social. This is a substantial issue and one propagated by too many so-called “influencers”.

If you are a social media professional, you know exactly what I am talking about.

Many of the “thought-leaders” in our industry have achieved their position by flooding the internet with fluff content — an ongoing barrage of tips, tools and best practices — none of which address the actual issues and challenges facing social professionals.

Posted on June 15, 2015 and filed under Gretchen, Gretchen Fox.